IBEROSTAR WAVES TUCAN – Family Resort in Playa del Carmen | From 259$/Night

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About Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Steps from Playacar Beach

Perfect

8.6

/10

4.6

Loved by guests

Beautiful beach
Friendly staff
Delicious meals
Clean rooms

"The hotel was designed to preserve the 'jungle like' environment."

Jesús from Netherlands

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"The jungle in the center is a feature no other resort has."

Djcampbell01 from United States

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"Always spots on the beach and around the pool to sit anytime of day."

Kerrie from Canada

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Amenities

Iberostar Waves Tucán offers a comprehensive all-inclusive experience, including unlimited meals at 8 diverse restaurants and 4 pools for relaxation. Guests can explore outdoor activities such as snorkeling, kayaking, and windsurfing with complimentary equipment for the first hour. The hotel emphasizes sustainable practices, including a commitment to no single-use plastics in its accommodations.

Rooms

Accommodations at Iberostar Waves Tucán consist of options ranging from Premium Rooms with jungle views to spacious Two-Bedroom Penthouse Suites Ocean Front featuring private terraces and whirlpool baths. Each room category is designed to provide comfort and convenience, with many offering direct access to the beach. The Premium Pure Wellness(R) rooms include air purification systems for a healthier stay.

Location

Located on a prime beachfront along the Riviera Maya, the hotel is just 2.5 kilometers from Playa del Carmen's vibrant center. Guests can visit Tulum and popular theme parks within an hour's drive. The proximity to the Caribbean Sea allows for breathtaking views and easy access to boat trips to the nearby island of Cozumel.

Family-Friendly

Iberostar Waves Tucán caters to families with the Star Camp program, providing activities for children aged 4 to 17, including games and workshops. The Aqua Fun area includes water slides, playgrounds, and a kids' menu at hotel restaurants. Parents can also utilize babysitting services for added convenience.

Dining

Dining options range from Italian cuisine at La Góndola to Mexican dishes at Uxmal Mexican Restaurant. Live cooking stations enhance the buffet experience, ensuring freshly prepared meals at every meal. Guests can also enjoy unique Asian dishes at the Bonsai Japanese Restaurant, showcasing sustainably caught seafood.

Highlights

Sustainability: No single-use plastics

Activities: Non-motorised water sports included

Family: Aqua Fun area for kids

Dining: 8 diverse restaurants

“Iberostar Waves Tucan strikes me as a place straddling two worlds: the curated beauty of its grounds and the wildness of the surrounding jungle, home to monkeys and agoutis. For families, the all-inclusive model, paired with dedicated kids' activities and diving certifications, presents a straightforward vacation solution. Yet, I sense a need for the hotel to fully embrace and celebrate the local culture to deliver a richer, more authentic experience.”

James DavidEditor-in-Chief at Familyresort

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Guest Emotional Experience

Explorers, Not TouristsJungle experience

“The hotel was designed to preserve the 'jungle like' environment.”

Jesús from Netherlands

Shine on SocialsInstagrammable grounds

“Variety of vegetation and animals on the grounds who look well cared for and make the experience unique.”

Stlyvar from Canada

Tech DetoxEco-friendly stay

“Refillable drinking water bottles, the resort is dedicated to conservation, thank you!”

Alenaizh from United States

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Premium Pure Wellness

2 persons

35 m²

2 Double beds

Shower

Balcony

room details

Premium Room

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

Premium Accessible Room

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

Last Room Available

2 persons

35 m²

2 King Size Beds

Shower

Balcony

room details

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Room Availability & Price Calendar

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Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

Iberostar Waves Tucan invites guests on a delightful culinary exploration with a blend of vibrant flavors and inviting settings. From the lively family-friendly buffet to intimate dining under the stars, each venue offers a unique taste of local and international cuisines, ensuring an enriching gastronomic experience.

Iberostar Waves Tucan Playa del Carmen Restaurant photo

Buffet Tulum

International Buffet with Mexican Influences

Ambiance

Family-friendly dining space with a lively atmosphere, surrounded by exotic plants and wildlife.

Key Offerings

Features a diverse array of popular Mexican dishes, including a taco station and regional specialties, making it perfect for families and groups.

Reservation

Breakfast: 7:00 AM - 10:30 AM; Lunch: 12:00 PM - 5:00 PM; Open daily.

Palapa Sur La Marimba

Steakhouse

Ambiance

A relaxed open-air setting under thatched roofs, set among lush greenery.

Key Offerings

Serves expertly grilled steaks and hearty dishes for lunch and dinner, perfect for a leisurely meal between swims.

Reservation

Lunch: 12:00 PM - 5:00 PM; Dinner: 6:30 PM - 9:00 PM; Open daily.

Bonsai

Japanese

Ambiance

Elegant and sophisticated atmosphere, perfect for a serene dining experience.

Key Offerings

Offers a selection of traditional Japanese dishes, highlighting skillfully prepared sushi and other delicacies.

Reservation

Recommended

Dinner: 6:30 PM - 9:00 PM; Open daily.

Mare Nostrum

Mediterranean

Ambiance

Charming outdoor dining space that invites relaxation and enjoyment of nature.

Key Offerings

Serves dishes inspired by the Mediterranean, featuring fresh ingredients and vibrant flavors, perfect for evening gatherings.

Reservation

Recommended

Dinner: 6:00 PM - 9:00 PM; Open daily.

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

3.8 km

Landmark

Quinta Avenida

3.4 km

Landmark

Fun Fitness Globetrotters

680 m

Mall

Playacar Center Shopping Mall

800 m

Landmark

Cenote Calavera

2.5 km

Beach

Playacar Beach

3.9 km

Landmark

Mahi Golf Course

690 m

Park

Xel-Ha Park

1.4 km

Landmark

Hard Rock Campo de Golf

1.1 km

Landmark

Zona Arqueologica Playa del Carmen

2.3 km

Store

Centro Maya

3.0 km

Landmark

Alltournative

1.3 km

Golf Course

Campo de Golf Playacar

1.4 km

Mall

City Club

1.5 km

Mall

Starbucks

1.5 km

Landmark

Playa del Carmen Archeological Site

1.6 km

Landmark

Los Fundadores Park

2.8 km

Landmark

Disabled-friendly beach

2.8 km

Landmark

Maya ruins

1.6 km

Landmark

Cenote Carwash

2.3 km

Landmark

Bel Air Animal Park

2.3 km

Amusement Park

Xplor Park

3.4 km

Landmark

Casa Tzutuhil

2.6 km

Landmark

Ruinas Mayas

2.1 km

Landmark

Xaman Ha Ruins

2.3 km

Spa Centre

Casa de Aves

2.2 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.9 km

Landmark

Playacar Golf Club

2.9 km

Landmark

Xaman Ha Aviary

2.8 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

410 m

Restaurants

Les Crepes de Paris

2.6 km

Avenida Paseo Xaman-Ha 25 Playacar Center

Explore Playa del Carmen

Local Highlights

Xcaret

10-minute drive

Ecological park featuring diverse wildlife, cultural exhibits, and adventure activities. Great for families and nature lovers.

Quinta Avenida

35-minute walk

Playa del Carmen's vibrant pedestrian street lined with shops, restaurants, and entertainment. Ideal for leisurely strolls.

Playacar Center Shopping Mall

10-minute walk

Local shopping destination featuring boutiques, restaurants, and casual dining. Convenient for picking up essentials.

Cenote Calavera

30-minute walk

Unique cenote known for its crystal-clear waters. Perfect for swimming and an exciting spot for adventure seekers.

Fun Fitness Globetrotters

10-minute walk

Outdoor fitness activities that cater to all levels. Great option for keeping active during your stay.

Piste Cyclable sur Paseo Xaman-Ha

5-minute walk

Biking trail offering a scenic ride through the lush landscape. Rentals nearby for easy access to this enjoyable ride.

Rio Secreto

10-minute drive

Underground river tour that takes you through stunning limestone formations. A relaxing adventure for thrill-seekers.

Xel-Ha Park

15-minute walk

Natural aquatic park featuring snorkeling, lazy rivers, and cenotes. Perfect for family fun and those seeking relaxation.

Les Crepes de Paris

30-minute walk

Charming French bistro known for delicious crepes and a cozy atmosphere. Offers vegetarian options and outdoor seating.

INTI Beach

10-minute drive

Beachfront restaurant serving fresh seafood and local dishes. Enjoy stunning ocean views while dining al fresco.

Kool Beach Club

10-minute drive

Casual dining with a vibrant atmosphere, perfect for beachgoers. Specializes in tropical cocktails and local cuisine.

Centro Maya

10-minute drive

Shopping and dining destination featuring various restaurants. Variety of cuisines to suit every palate and dietary need.

Los Fundadores Park

30-minute walk

Family-friendly park with vibrant culture, often hosting live events and entertainment. Great spot for evening relaxation.

Mamita's Beach Club

10-minute drive

Popular beachfront venue known for live music and vibrant nightlife. A lively atmosphere perfect for socializing.

Cenote Carwash

25-minute walk

Unique swimming hole featuring crystal clear waters, ideal for relaxation and family fun. A hidden gem for visitors.

Hard Rock Campo de Golf

15-minute walk

Golf course offering stunning views and a premium experience. Great activity for business travelers and golf enthusiasts.

Getting around

City Centre

Playa del Carmen5 min · 3.1 km

Airports

Playa Del Carmen, Quintana Roo (PCM)5 min · 3.2 km

Cancun International Airport (CUN)90 min · 59.9 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese

Number of rooms:

Former name

iberostar tucan

Questions of the users

About Iberostar Waves Tucan

How can I request a room with a king-sized bed during my stay?

12 March 2024

The hotel has a mix of rooms with king-sized beds and two double beds. While requests can be made, they cannot be guaranteed as they depend on availability at the time of check-in.

What sustainability initiatives are in place at Iberostar Waves Tucán?

5 June 2024

Iberostar Waves Tucán actively promotes sustainability through its Wave of Change programme, focusing on responsible tourism and ocean preservation.

What dining options are available under the all-inclusive plan?

22 July 2024

The all-inclusive plan includes various dining options such as buffet meals, specialty restaurants featuring Italian, Japanese, and Mediterranean cuisine, and a snack bar for quick bites.

What activities does the hotel offer for children?

14 August 2024

The Star Camp program provides children with workshops, games, and fun activities led by entertainers, along with evening shows featuring magic, acrobatics, and live music.

How far is the hotel from the center of Playa del Carmen?

18 October 2024

Iberostar Waves Tucán is located approximately 2.5 kilometers from the center of Playa del Carmen, making it an easy distance for guests to explore the area.

What are the check-in and check-out times?

11 September 2024

Check-in starts at 15:00, and check-out must be completed by 12:00 on the departure day.

What can guests expect regarding family-friendly amenities?

2 November 2024

The hotel features four swimming pools, a dedicated kids' area called Aqua Fun, and family-oriented entertainment programs to ensure a memorable experience for all ages.

Is there a loyalty program associated with this hotel?

29 December 2024

Yes, Iberostar welcomes IHG One Rewards members, offering them exclusive benefits and options for redeeming points for stays.

Are there any water sports available at the hotel?

6 January 2025

Guests can enjoy a variety of water sports, including kayaking, snorkeling, and windsurfing, with one hour of use included as part of the all-inclusive package.

Can guests interact directly with the hotel staff for booking needs?

3 February 2025

Guests can request assistance directly from a travel expert, ensuring all specific needs regarding room selections or other inquiries are attended to.