IBEROSTAR WAVES TUCAN – A Favorite Family Resort in Playa del Carmen
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Key details
About Resort
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Steps from Playacar Beach
Great
8.6
/10
4.5
4.6
/5
Loved by Iberostar Waves Tucan guests
Beautiful beach
Friendly staff
Delicious meals
Clean rooms
"The hotel was designed to preserve the 'jungle like' environment."
Jesús from Netherlands
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"The jungle in the center is a feature no other resort has."
Djcampbell01 from United States
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"Always spots on the beach and around the pool to sit anytime of day."
Kerrie from Canada
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Amenities
Iberostar Waves Tucán offers a comprehensive all-inclusive experience, including unlimited meals at 8 diverse restaurants and 4 pools for relaxation. Guests can explore outdoor activities such as snorkeling, kayaking, and windsurfing with complimentary equipment for the first hour. The hotel emphasizes sustainable practices, including a commitment to no single-use plastics in its accommodations.
Rooms
Accommodations at Iberostar Waves Tucán consist of options ranging from Premium Rooms with jungle views to spacious Two-Bedroom Penthouse Suites Ocean Front featuring private terraces and whirlpool baths. Each room category is designed to provide comfort and convenience, with many offering direct access to the beach. The Premium Pure Wellness(R) rooms include air purification systems for a healthier stay.
Location
Located on a prime beachfront along the Riviera Maya, the hotel is just 2.5 kilometers from Playa del Carmen's vibrant center. Guests can visit Tulum and popular theme parks within an hour's drive. The proximity to the Caribbean Sea allows for breathtaking views and easy access to boat trips to the nearby island of Cozumel.
Family-Friendly
Iberostar Waves Tucán caters to families with the Star Camp program, providing activities for children aged 4 to 17, including games and workshops. The Aqua Fun area includes water slides, playgrounds, and a kids' menu at hotel restaurants. Parents can also utilize babysitting services for added convenience.
Dining
Dining options range from Italian cuisine at La Góndola to Mexican dishes at Uxmal Mexican Restaurant. Live cooking stations enhance the buffet experience, ensuring freshly prepared meals at every meal. Guests can also enjoy unique Asian dishes at the Bonsai Japanese Restaurant, showcasing sustainably caught seafood.
Highlights
Sustainability: No single-use plastics
Activities: Non-motorised water sports included
Family: Aqua Fun area for kids
Dining: 8 diverse restaurants
“Iberostar Waves Tucan strikes me as a place straddling two worlds: the curated beauty of its grounds and the wildness of the surrounding jungle, home to monkeys and agoutis. For families, the all-inclusive model, paired with dedicated kids' activities and diving certifications, presents a straightforward vacation solution. Yet, I sense a need for the hotel to fully embrace and celebrate the local culture to deliver a richer, more authentic experience.”
Olivia StoneManaging Editor at Familyresort
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Choose Your Family Room Type
Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Premium Accessible Room
2 persons
380 sq. feet
2 King Size Beds
Shower
Balcony
room details
Premium Tropical View
2 persons
380 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Premium Near Beach
2 persons
380 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Premium Pure Wellness
2 persons
380 sq. feet
2 Double beds
Shower
Balcony
room details
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Room Availability & Price Calendar
Find availability and check prices for your dates now!
Facilities
Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences
Facilities:
Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Billiard tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Iberostar Waves Tucan invites guests on a delightful culinary exploration with a blend of vibrant flavors and inviting settings. From the lively family-friendly buffet to intimate dining under the stars, each venue offers a unique taste of local and international cuisines, ensuring an enriching gastronomic experience.
Buffet Tulum
International Buffet with Mexican Influences
Ambiance
Family-friendly dining space with a lively atmosphere, surrounded by exotic plants and wildlife.
Key Offerings
Features a diverse array of popular Mexican dishes, including a taco station and regional specialties, making it perfect for families and groups.
Reservation
No
Breakfast: 7:00 AM - 10:30 AM; Lunch: 12:00 PM - 5:00 PM; Open daily.
Palapa Sur La Marimba
Steakhouse
Ambiance
A relaxed open-air setting under thatched roofs, set among lush greenery.
Key Offerings
Serves expertly grilled steaks and hearty dishes for lunch and dinner, perfect for a leisurely meal between swims.
Elegant and sophisticated atmosphere, perfect for a serene dining experience.
Key Offerings
Offers a selection of traditional Japanese dishes, highlighting skillfully prepared sushi and other delicacies.
Reservation
Recommended
Dinner: 6:30 PM - 9:00 PM; Open daily.
Mare Nostrum
Mediterranean
Ambiance
Charming outdoor dining space that invites relaxation and enjoyment of nature.
Key Offerings
Serves dishes inspired by the Mediterranean, featuring fresh ingredients and vibrant flavors, perfect for evening gatherings.
Reservation
Recommended
Dinner: 6:00 PM - 9:00 PM; Open daily.
Iberostar Waves Tucan Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
2.3
mi
Landmark
Quinta Avenida
2.1
mi
Landmark
Fun Fitness Globetrotters
2300 ft
Mall
Playacar Center Shopping Mall
2700 ft
Landmark
Cenote Calavera
1.5
mi
Beach
Playacar Beach
2.4
mi
Landmark
Mahi Golf Course
2300 ft
Park
Xel-Ha Park
4800 ft
Landmark
Hard Rock Campo de Golf
3700 ft
Landmark
Zona Arqueologica Playa del Carmen
1.4
mi
Store
Centro Maya
1.9
mi
Landmark
Alltournative
4300 ft
Golf Course
Campo de Golf Playacar
4500 ft
Mall
City Club
5000 ft
Mall
Starbucks
5100 ft
Landmark
Playa del Carmen Archeological Site
1.0
mi
Landmark
Los Fundadores Park
1.8
mi
Landmark
Disabled-friendly beach
1.8
mi
Landmark
Maya ruins
1.0
mi
Landmark
Cenote Carwash
1.4
mi
Landmark
Bel Air Animal Park
1.4
mi
Amusement Park
Xplor Park
2.1
mi
Landmark
Casa Tzutuhil
1.6
mi
Landmark
Ruinas Mayas
1.3
mi
Landmark
Xaman Ha Ruins
1.4
mi
Spa Centre
Casa de Aves
1.4
mi
Landmark
La Sirena's Fine Mexican Handcrafts
1.8
mi
Landmark
Playacar Golf Club
1.8
mi
Landmark
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xcaret
10-minute drive
Ecological park featuring diverse wildlife, cultural exhibits, and adventure activities. Great for families and nature lovers.
Quinta Avenida
35-minute walk
Playa del Carmen's vibrant pedestrian street lined with shops, restaurants, and entertainment. Ideal for leisurely strolls.
Playacar Center Shopping Mall
10-minute walk
Local shopping destination featuring boutiques, restaurants, and casual dining. Convenient for picking up essentials.
Cenote Calavera
30-minute walk
Unique cenote known for its crystal-clear waters. Perfect for swimming and an exciting spot for adventure seekers.
Fun Fitness Globetrotters
10-minute walk
Outdoor fitness activities that cater to all levels. Great option for keeping active during your stay.
Piste Cyclable sur Paseo Xaman-Ha
5-minute walk
Biking trail offering a scenic ride through the lush landscape. Rentals nearby for easy access to this enjoyable ride.
Rio Secreto
10-minute drive
Underground river tour that takes you through stunning limestone formations. A relaxing adventure for thrill-seekers.
Xel-Ha Park
15-minute walk
Natural aquatic park featuring snorkeling, lazy rivers, and cenotes. Perfect for family fun and those seeking relaxation.
Les Crepes de Paris
30-minute walk
Charming French bistro known for delicious crepes and a cozy atmosphere. Offers vegetarian options and outdoor seating.
INTI Beach
10-minute drive
Beachfront restaurant serving fresh seafood and local dishes. Enjoy stunning ocean views while dining al fresco.
Kool Beach Club
10-minute drive
Casual dining with a vibrant atmosphere, perfect for beachgoers. Specializes in tropical cocktails and local cuisine.
Centro Maya
10-minute drive
Shopping and dining destination featuring various restaurants. Variety of cuisines to suit every palate and dietary need.
Los Fundadores Park
30-minute walk
Family-friendly park with vibrant culture, often hosting live events and entertainment. Great spot for evening relaxation.
Mamita's Beach Club
10-minute drive
Popular beachfront venue known for live music and vibrant nightlife. A lively atmosphere perfect for socializing.
Cenote Carwash
25-minute walk
Unique swimming hole featuring crystal clear waters, ideal for relaxation and family fun. A hidden gem for visitors.
Hard Rock Campo de Golf
15-minute walk
Golf course offering stunning views and a premium experience. Great activity for business travelers and golf enthusiasts.
Getting around
City Centre
Playa del Carmen5 min
·
1.9
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min
·
2.0
mi
Cozumel International Airport (CZM)49 min
·
20.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
Resort Reviews & Family Ratings
Guest Reviews on Their Family Resort Experience
Review score
Based on 225 verified reviews
8.6/10
Great
88%
Recommend
Breakfast
10.0/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
9.2/10
Staff
9.0/10
Value for money
8.2/10
Pros
Beautiful beach
Lush premises
Spacious room
Cons
Uncomfortable beds
Poor food
Loud location
Guest reviews
based on 301 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Iberostar Waves Tucan
How can I request a room with a king-sized bed during my stay?
12 March 2024
The hotel has a mix of rooms with king-sized beds and two double beds. While requests can be made, they cannot be guaranteed as they depend on availability at the time of check-in.
What sustainability initiatives are in place at Iberostar Waves Tucán?
5 June 2024
Iberostar Waves Tucán actively promotes sustainability through its Wave of Change programme, focusing on responsible tourism and ocean preservation.
What dining options are available under the all-inclusive plan?
22 July 2024
The all-inclusive plan includes various dining options such as buffet meals, specialty restaurants featuring Italian, Japanese, and Mediterranean cuisine, and a snack bar for quick bites.
What activities does the hotel offer for children?
14 August 2024
The Star Camp program provides children with workshops, games, and fun activities led by entertainers, along with evening shows featuring magic, acrobatics, and live music.
How far is the hotel from the center of Playa del Carmen?
18 October 2024
Iberostar Waves Tucán is located approximately 2.5 kilometers from the center of Playa del Carmen, making it an easy distance for guests to explore the area.
What are the check-in and check-out times?
11 September 2024
Check-in starts at 15:00, and check-out must be completed by 12:00 on the departure day.
What can guests expect regarding family-friendly amenities?
2 November 2024
The hotel features four swimming pools, a dedicated kids' area called Aqua Fun, and family-oriented entertainment programs to ensure a memorable experience for all ages.
Is there a loyalty program associated with this hotel?
29 December 2024
Yes, Iberostar welcomes IHG One Rewards members, offering them exclusive benefits and options for redeeming points for stays.
Are there any water sports available at the hotel?
6 January 2025
Guests can enjoy a variety of water sports, including kayaking, snorkeling, and windsurfing, with one hour of use included as part of the all-inclusive package.
Can guests interact directly with the hotel staff for booking needs?
3 February 2025
Guests can request assistance directly from a travel expert, ensuring all specific needs regarding room selections or other inquiries are attended to.
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